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Monitoring Usage and Status

Track monthly feature usage, AI activity, estimated costs, and recent task statuses.

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The Usage and status dashboard showing monthly feature counters, estimated cost summaries, and task status logs.
Interface guide

Before you start

Usage metrics reflect feature ledger totals only; estimated costs are calculations, not confirmed invoice charges.

Step-by-step instructions

  1. Open usage dashboard

    Click More in the sidebar and select Usage and status to open the activity ledger.

  2. Review monthly feature metrics

    Check counters for customer searches, sent replies, and comment reads completed this month.

  3. Inspect AI usage and estimated cost

    View AI processing totals and estimated usage costs calculated for the current ledger period.

  4. Audit recent task statuses

    Review recent tasks in the log. A status showing queued, processing, or failed does not mean a reply was sent; verify actual delivery by checking the comments on your post.

Usage tracking troubleshooting

If a task remains queued or fails for a long time, check your account connection, feature limits, and pause settings, then verify actual publication on your post comments.

Need help? ↗

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